Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how BEnlightened, owned and operated by Brenda Graham (“Company”, “we”, “us”, or “our”), collects, uses, and protects your information when you use our website, services, and communications.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation & Definitions
Interpretation
Words with capitalized initials have meanings defined below and apply whether singular or plural.
Definitions
Account – A unique account created to access our services
Company – BEnlightened, owned by Brenda Graham
Cookies – Small files stored on your device to track usage
Device – Any device used to access the service
Personal Data – Information identifying an individual
Service – The website, programs, and services offered
Service Provider – Third parties assisting in operations
Usage Data – Automatically collected data (IP, browser, etc.)
Website –
You – The user of the Service
2. Information We Collect
Personal Data
We may collect:
Name
Email address
Phone number
Mailing address
Payment information
Communication preferences and consent records
Usage Data
Collected automatically and may include:
IP address
Browser type/version
Pages visited and time spent
Device identifiers
Mobile device data
Customer Communication Data
We may collect:
Inquiry and support messages
Appointment details
Service history and feedback
3. How We Use Your Information
We use your information to:
Provide and improve our services
Process payments and transactions
Manage appointments and scheduling
Communicate updates, reminders, and support
Maintain records of consent and preferences
Enhance website functionality
Prevent fraud and ensure security
4. SMS Messaging & Data Compliance
Important Notice
We DO NOT share SMS opt-in data, phone numbers, or consent records with third parties for marketing or promotional purposes.
SMS Program Terms
By opting in, you agree to receive messages such as:
Appointment confirmations and reminders
Service updates
Customer support communications
Consent
You must explicitly opt in
We maintain timestamped records of consent
We comply with TCPA and applicable regulations
Opt-Out
Reply STOP at any time
You will receive confirmation
Messages will immediately cease unless you re-opt in
Help
Reply HELP or contact:
📞 +1 805-978-5313
Additional Terms
Message frequency varies
Standard message/data rates may apply
Carriers are not liable for delays
Data Protection
SMS data is strictly confidential
Not shared except with messaging providers needed to deliver service
Protected with strict security controls
5. Information Sharing & Disclosure
We do not sell, rent, or trade your personal data.
We may share data with:
Service Providers
Payment processors
Scheduling tools
SMS platforms (for message delivery only)
All providers are required to maintain confidentiality.
Legal Requirements
We may disclose data if required:
By law or court order
To protect our rights or users
Business Transfers
In case of a sale or merger, your data remains protected under this policy.
6. Data Security
We implement reasonable security measures including:
Encryption of sensitive data
Secure access controls
System monitoring and updates
Staff training on data protection
However, no system is 100% secure.
7. Data Retention
We retain data only as long as necessary to:
Provide services
Meet legal obligations
Improve operations
8. Cookies & Tracking Technologies
We use cookies to:
Analyze site traffic
Remember preferences
Improve user experience
You can disable cookies via your browser, though some features may not function properly.
9. Your Rights & Choices
You have the right to:
Access your data
Update or correct information
Request deletion
Opt out of emails (unsubscribe link)
Opt out of SMS (reply STOP)
Withdraw consent at any time
To exercise your rights, contact us below.
10. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page
Continued use means acceptance
12. Contact Information
If you have questions about this Privacy Policy:
BEnlightened
Owned by Brenda Graham
📞 Phone: +1 805-978-5313
📧 Email: [email protected]
🌐 Website: https://go.benlightened.co
